PORTFOLIO COMPANIES  
AllianceOne Incorporated is a leading full service provider of accounts receivable management services to leading companies nationwide. The company provides third-party contingent fee collection services, and other accounts receivable related outsourcing services to customers in the financial services, healthcare, retail and utility industries. Formed in 1999, AllianceOne was established to take advantage of significant consolidation opportunities that exist in the highly fragmented $6 billion credit and collections industry. AllianceOne has operations throughout the United States and also maintains two off shore locations to take advantage of labor arbitrage opportunities. The company’s headquarters are located in Exton, Pennsylvania.

Executive Air Support, Inc., is a full service provider of support services to the general aviation industry throughout North America. The Company operates through a network of fixed base operators ("FBO"s) that provide fuel, hangar services, flight line support services, aircraft maintenance and aircraft brokerage services to business aircraft operators. Executive Air Support, Inc., through its wholly-owned subsidiary, Atlantic Aviation, plans to be one of the worlds largest providers of general aviation services.


 

Advanced Call Center Technologies (ACT) provides quality outsourced customer contact services for the entire lifecycle of your customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Today, ACT delivers customized solutions in a range of markets, including financial services, mortgage services, healthcare, telecommunications and utilities. Through ACT's extensive network of bilingual CSRs, any of ACT's service offerings can be targeted toward Spanish-speaking customers.

ACT operates facilities in Harlingen, TX and Johnson City, TN, with plans to open additional customer contact centers in 2004. We continue to grow our business by focusing on responsiveness to our clients' needs. Our goal at ACT is to be far more than just a call center – we want to be your strategic partner, increasing your sales and retention rates by delivering superior customer experiences.


The MRCGroup Research Institute has become known as the most technologically advanced market research data collection facility in the United States. It is a comprehensive qualitative and quantitative market research and public opinion polling firm offering the most sophisticated and innovative arsenal of research technologies.
MRCGroup's services span the testing of new television pilots and Hollywood movies in a real-time behavioral response preview theater; movie trailer and commercial testing via the Internet; as well as traditional market research for corporations and government agencies such as business-to-business telephone data collection, and test marketing including product placement
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Keystone Ranger Holdings, Inc. is a commercial helicopter services company based in Berwyn, Pennsylvania. The Company was founded in 2001 to pursue a significant consolidation opportunity in the growing helicopter services segment of the aviation industry. The operational platform for the business was established through the acquisition of Keystone Helicopter Corporation, a leading helicopter service company based in West Chester, Pennsylvania, near Philadelphia. The senior management team assembled to build the business has extensive experience in the helicopter service and general aviation markets and has a long track record of successful market consolidations. The three primary service categories offered by the Company through its operating units include:

  • Flight service operations, which involve provision of aircraft management, flight staff and/or complete turnkey helicopter operations for Part 135 Air Taxi, MedEvac/Aeromedical Transport (“AMT”) and other commercial applications; Technical services, which include engine and airframe maintenance, engine and component repair and overhaul, avionics, interior refurbishments and original equipment manufacturer (“OEM”) completions; and
  • Engineering services, which include a range of specialized functions required by helicopter owners to deal with FAA applications, certifications and approvals.

NOVA Records Management, LLC (NOVA) provides records management and related services, enabling customers to outsource their records storage and data management functions. NOVA offers storage services for all major media, including paper (boxes), magnetic disk, videotape, and x-ray coupled with next day, same day, and on-demand records retrieval and delivery. These services assure customers of prompt, convenient, and ready access to their stored records. NOVA also offers records management consulting services and customers on-site records management programs, where NOVA personnel operate at client locations performing archiving functions and related services.

NOVA was formed in February 2004 as a Delaware limited liability company (“LLC”) to take advantage of ongoing consolidation opportunities in the $5 billion Records and Information Management Services (“RIMS”) industry, brought about by customer demand for alternatives to large service providers.